Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client

If you receive this message while trying to open .eml files within Windows 10 and Office 2016 Home and Business or even Office 365, this is due to Microsoft defaulting to installing 64-bit versions of Office.

The Windows preview host requires a 32-bit application previewer, according to this Microsoft article.

Typical archaic software constraints. It is what it is. Uninstall and reinstall the 32-bit version of Office.

Advertisements

On1 Raw 2019.5 error 1005

If you’re trying to open a file from browse mode in On1 RAW 2019.5 and you receive the icon indicating no photo available, you might need to convert the color space profile of that photo to something other than what it currently is. Try changing it to sRGB and seeing if it opens up properly.

If you don’t have access to a program like Photoshop, you can download Irfanview, which is free.

Downgrading an iMac with i5/i7 CPU to 10.6 or even 10.7

I had a special request from a client to downgrade his used iMac from 10.11 to 10.6. First and foremost, you can’t use the retail Snow Leopard disk as it is 10.6.3 which does not have the driver for the i5/i7 CPU. You’ll get three beeps as you try to boot from the install CD.

Second, it can be done but you require 10.6.4 and higher. Where do you get a 10.6.4 disk? You can’t. Snow Leopard isn’t downloadable.

Second, if you’re on Mojave, you can no longer download older versions of macOS or OS X, whatever you want to call it. It’s basically Apple locking you out of your own purchases/DRM, IMHO.

 

Kenmore 17602 7.0 cu. ft. Chest Freezer – White

We recently bought a new chest freezer to help us eat at home more. I went out and bought the above mentioned Kenmore chest freezer from Sears in February of this year. I brought it home and installed it. Waited the four hours it tells you to before adding food and all was good.

Until about a week ago. I noticed a bizarre gas smell. That’s the only way I can explain it. Not propane, not natural gas, but it was gassy. It was also isolated to where the chest freezer was. I went outside to the front and rear of where the freezer is sitting, and I could not smell anything. I finally looked over at the ground and saw this yellowish liquid that was spilled out which had also leaked onto a piece of paper. I picked up the piece of paper and brought it to my nose and inhaled. THAT was the smell I had been smelling the entire time.

I immediately disconnected the power and moved the freezer to the outside of our house. I had no idea what the gas was and if it was toxic. I wasn’t going to take any chances.

I tried calling Sears support, but by the time I had called, they were already closed. They’re about three to six hours ahead of us.

I call the next morning and get an appointment for the next day between eight and five PM. The tech gets here almost closer to five, and he gives it a look over and isn’t a hundred percent sure what was wrong with it. He said he’d have to call into Sears tech support which reside in the mainland and that it was already closed. He said he’d call the following day.

I didn’t hear back from the guy, but when I check my ticket, I can see that I have another appointment scheduled for next week.

I Googled and Googled but could not find anyone with the same exact problem as mine. Hopefully, this post will find someone that has had the same problem and can help them in some way. Again, I don’t know what is wrong with the unit yet. It might be the compressor as the tech mentioned it looked like the oil was from the cooling unit.

Here’s a picture of the liquid that I was talking about.

Outlook for Windows Unified Inbox

If there is one thing I yearn for year after year it’s a unified inbox for Outlook on Windows. I know it can be done as the feature exists on Outlook for Mac and even MacOS Mail app has the same feature.

I want to know what is causing this from being implemented into Outlook for Windows? Is it a programming limitation that cannot combine the inboxes of multiple Exchange accounts?

 

PaperStream Capture Pro missing metadata option during preview of scan

There really isn’t a lot of information regarding PaperStream Capture Pro out there on the Internet other than what the vendor puts out.  I invested a nice sum of money into this so I thought I’d put this out there in case someone else gets stuck.  If you are using metadata for your scans and you get to the output page where you can preview the QC and normally input your metadata into the respective fields and there are no fields there, fret not.  You have to change the view to All-In-One and this will bring the far right sidebar back where you can input your index/metadata information.

Dell OptiPlex 7060 Tower 2,1 blinking amber lights

I just deployed a brand new Dell OptiPlex 7060 Tower for a client of mine.  This tower has an Intel Core i5, 16 GB of memory, 256 GB class 40 PCIe NVME SSD and Windows 10 Pro 64-Bit.

Unfortunately, there was a problem the next day after deploying it.  The client called to report that the power light would be blinking amber twice, pause and then once more which indicates  2,1 pattern.

I quickly Googled the diagnostic lights for the OptiPlex 7060 and found that this indicates a faulty motherboard.  Not good.  However, the weird thing is that if you unplug the power cable from the computer while it’s still on (computer cannot be turned off by hard powering it down by holding the power button for 3-5 seconds) and then unplugging it and leaving it off for a minute, plug it back in and turn it back on, it will power again on usually and without any issues.

I’ve run the full pre-boot diagnostics from Dell to no avail.  I’ve gotten their ProSupport tech support involved.  So far, we made sure that all drivers are up to date and the latest BIOS is installed.

I also installed a new APC UPS BR1500MS along with this computer.  I initially thought it was this that was causing it to happen, but this morning they reported that they tried unplugging it from the UPS and plugging it into the outlet and the computer still would not turn on.  It took them turning the computer back on, pulling the power cable out of the power supply and then leaving it off for a minute and then powering it back on.

There are no trouble symptoms while within Windows.  Everything runs perfectly fine and no errors or glitches.

I’m now waiting to hear back from Dell’s ProSupport team.  I’ll keep you all posted.

Update 4/8/2019:

I ended up contacting Dell ProSupport and they had me try several things, and upon none of them fixing the problem, they sent a new motherboard and a technician out to replace it. They replaced the motherboard on a Friday, and on Monday, the problem DID NOT RETURN. So, if you experience a weird issue where your new Dell OptiPlex 7060 powers on with a blinking amber light, two times and then once, you probably need a new motherboard.