So apparently starting with Chromium 77, you can no longer tell Chromium browsers to always remember a protocol handler such as Teams, Webinar software, Remote Support software, it’s a clusterfuck. According to Google, it’s a security risk. It’s actually a major inconvenience. If I trust the domain that I am about to launch the protocol handler from then let me do it! It’s not like you can launch it without having to explicitly tell it I want to remember this change anyway.
I have a client who has been having this problem for several months now. It started out of the blue. No one else in that site has the same problem. Although the computers are not exactly the same, they all share a commonality in that they are all Dell OptiPlex workstations running Windows 10 Pro and Office 365 Business Premium Office suite.
What happens is while using Outlook, whether it’s changing from one folder to another, Outlook will randomly freeze and up at the title bar it will say (Not Responding) and then down below in the system tray where the Outlook icon is, it will pop up a black notification box that says “Microsoft Outlook Outlook is trying to retrieve data from the Microsoft Exchange server outlook.office365.com.
I cannot re-create the problem at will. It sometimes takes an hour or two for it to randomly appear again.
I have tried the following:
- Clean Boot
- Disabling or having the computer prefer IPV4 over IPV6 via Microsoft’s registry fix
- Disabling hardware acceleration in Outlook
- Clean install
- Online repair of Office
- Multiple new Outlook profiles
- Outlook safe mode
- Changing out the network card
- Tried only via wireless
- I will come back to this list when I remember what else I’ve tried
- 11/19 – Replaced the entire network stack, router and switch
- 11/19 – Replaced the entire workstation with a brand new Dell 7070 with the following specs:
- Intel Core i9 9900K
- 32 GB Memory
- 512 GB PCIe NVME SSD
- Intel Gigabit PCIe NIC
- Fresh install of Windows 10 Pro with it being joined to a domain as well as a fresh install of 64-Bit Office 365. The problem has happened on both 32-bit and 64-bit
I have tried using Process Monitor by monitoring Outlook.exe, but nothing of significance is ever shown.
Everything I’ve found online says it might be due to too many items in the calendar. There is a total of 151 items in the calendar.
The other thing I’ve found is that there are too many e-mails. I find that hard to believe since my own Office 365 account has much more than this end-user and I do not see the same problem.
A few people mentioned updating their router’s firmware fixed it for them. I installed all firmware that was available for their router and the problem remains.
I have the end-user’s Exchange account set up in a Windows 10 virtual machine and the same version of Outlook the end-user uses on the Dell OptiPlex.
Unfortunately, I have not been able to recreate the problem. However, I have not used it as a normal end-user would meaning, for eight hours a day, sending e-mails, receiving, etc. so it’s hard to say if it truly does not happen on this virtual machine.
The Dell OptiPlex in question has the following specs:
256 GB Samsung Solid State Drive
8 GB Memory
Windows 10 Pro
Office 365 which is the equivalent to Office 2019
There is a caveat. This entire problem is closely related to something with Quick Books 2019 Pro.
Sending e-mails from Quick Books often times will cause Outlook to freeze up and or it takes a very long time. Sending e-mails via Outlook also tends to cause the error message to occur; however, it does also happen when not using Outlook.
I’ve confirmed the portion that affects QuickBooks and Outlook sending e-mails is a bug on Intuit’s end. That is an ongoing bug with absolutely no fix, other than a workaround, which is to use the send forms feature after queuing several e-mails to be sent.
I am still trying to find a fix for the main problem which is when using Outlook 365 or Outlook 2016 with two Exchange accounts and two shared mailboxes, when just clicking on an e-mail in the inbox, Outlook freezes completely, it says NOT RESPONDING at the top, the bars are greyed out as though it’s about to crash and is not responding to any mouse clicks. On top of that, a small window pops up at the bottom right-hand corner of the screen which says: Outlook is retrieving data from the Microsoft Exchange Server outlook.office365.com.
At this point, the only thing we have not changed out is the cable run that the computer plugs into up to the patch panel. I am having that tested tomorrow with a cable certifier. If it comes back as certified and good, I don’t know what else to try. I am at my wit’s end. I cannot believe that even after a brand new, maxed out computer, it still happens. It shouldn’t be, but it is.
If you’re running Server 2012R2 with FileZilla server doing FTP server dutie and you find yourself with an end-user who reports that FTP stops working every few days and then you go on to check and cannot get out via web browser, you probably have an orphaned iSCSI connector. That is what was causing this ephemeral port exhaustion in Windows Server 2012R2.
If you get this error message while trying to upgrade to Windows 10 1903, and you update your storage driver, but this message is still appearing, you have to go into C:\Windows\system32\drivers (WARNING, WHAT I AM ABOUT TO TELL YOU CAN HOSE AND DAMAGE YOUR SYSTEM. PLEASE MAKE SURE YOU HAVE A GOOD BACKUP THAT YOU’VE TESTED. I WOULD CREATE A RESTORE POINT JUST IN CASE YOU GET STUCK, I AM NOT RESPONSIBLE FOR ANY DAMAGES THAT MAY OCCUR TO YOUR COMPUTER BASED UPON THIS INFORMATION) and look for the iaStorA.sys file and rename it to iaStorA.sys_old. However, make sure you are seeing the updated Intel storage driver within Device Manager first.
Once you rename the file, you can go back out and re-run the update. This should get you past this error message.
If you’re struggling to try to get your iCloud account with multi-factor authentication enabled to work properly within Outlook, and you’ve tried going to File > Account Settings and tried changing your password there, you’re in luck.
You first have to generate an app password at appleid.apple.com.
Next, you have to go through Control Panel, Mail app and then choose the iCloud account there. Next, click on change and then enter in your newly created app password. Click next and allow it to do a test send/receive. If it sends/receives OK then go ahead and click finish.
I had bought items on eBay after performing a search and seeing that the seller is located in “Georgia” or some other similarly named city/state that exists in the US only to find out that the person selling the item is in GEORGIA the COUNTRY!
After all these years I still don’t understand why eBay doesn’t have a way to permanently customize your search settings/preferences. I don’t want to see anything other than people who reside and are selling/shipping the item from inside the USA. I don’t care about anything outside this country. 9/10 times it’s a scam anyway or if it’s coming from China, they will send you a DOA part and bend you over when you try to ask for a refund and they ask to ship the DOA part back to them which you will lose out $ on anyway.
I found a Google Chrome extension made by some random guy. The thing that worries me is that who knows what this Chrome extension is harvesting. We shouldn’t have to go out and install random extensions in order to make the base site work properly!
If you receive this message while trying to open .eml files within Windows 10 and Office 2016 Home and Business or even Office 365, this is due to Microsoft defaulting to installing 64-bit versions of Office.
The Windows preview host requires a 32-bit application previewer, according to this Microsoft article.
Typical archaic software constraints. It is what it is. Uninstall and reinstall the 32-bit version of Office.
If you’re trying to open a file from browse mode in On1 RAW 2019.5 and you receive the icon indicating no photo available, you might need to convert the color space profile of that photo to something other than what it currently is. Try changing it to sRGB and seeing if it opens up properly.
If you don’t have access to a program like Photoshop, you can download Irfanview, which is free.
If you run into this error, it’s likely because your hard drive is encrypted with Bitlocker. Especially if it’s a Dell computer. I had to enable Bitlocker and then decrypt the drive. I was then able to clone the drive using the Samsung cloning software.
I had a special request from a client to downgrade his used iMac from 10.11 to 10.6. First and foremost, you can’t use the retail Snow Leopard disk as it is 10.6.3 which does not have the driver for the i5/i7 CPU. You’ll get three beeps as you try to boot from the install CD.
Second, it can be done but you require 10.6.4 and higher. Where do you get a 10.6.4 disk? You can’t. Snow Leopard isn’t downloadable.
Second, if you’re on Mojave, you can no longer download older versions of macOS or OS X, whatever you want to call it. It’s basically Apple locking you out of your own purchases/DRM, IMHO.