On1 Raw 2019.5 error 1005

If you’re trying to open a file from browse mode in On1 RAW 2019.5 and you receive the icon indicating no photo available, you might need to convert the color space profile of that photo to something other than what it currently is. Try changing it to sRGB and seeing if it opens up properly. […]

Samsung Cloning software Cloning Failed error -00001 [ffffff]

If you run into this error, it’s likely because your hard drive is encrypted with Bitlocker. Especially if it’s a Dell computer. I had to enable Bitlocker and then decrypt the drive. I was then able to clone the drive using the Samsung cloning software.

Office 365 shared mailbox prompting Search Protocol Host password prompt

I have a client who has two shared mailboxes in Outlook and they started to receive a password prompt asking for the password of the shared mailbox account. Typically the shared mailbox accounts do not have password. I know that it is possible to assign a password and then grant webmail access but in this […]

Realtek NIC constantly disconnecting and reconnecting on Windows 10

If you encounter a workstation that has a Realtek NIC that constantly connects to the network and reconnects, I suggest you turn the following settings off or on in device manager: Auto Disable Gigabit > Relink Battery or ACGreen Ethernet > DisableEnergy Efficient Ethernet > Disable Thanks to: https://www.sevenforums.com/hardware-devices/304958-realtek-pcie-gbe-family-controller-keeps-disconnecting-my-fix.html for the fix. PS, this is […]

Adobe InDesign 2019 crashing after opening

I had a client who was experiencing Adobe InDesign 2019 crashing a few seconds after opening it. . It did not matter what file they were working with. I created a brand new file and within a few seconds of trying to draw with the Pen tool, InDesign would close out and crash. This was […]

Weird WAN speed issues with my workstation

I’m having some of the strangest issues with my workstations.  Here are the specs: ASUS Rampage V ExtremeIntel Core i7 5820K @ 3.30GHzCorsair Dominator Platinum 64 GBSamsung EVO NVMe 500GB solid state driveSeasonic 1000W PSU I recently upgraded to gigabit Internet with Spectrum Business.  I initially was seeing horrible speeds, anywhere from 100 Mbps to […]

Windows 10 random computer and mouse stuttering

System specs: ASUS Rampage V Extreme 3.1 Corsair Dominator Platinum 2400MHz 64GB kit Intel Core i7-5820K CPU not overclocked EVGA nVidia 1070 Seasonic PSU (don’t know the exact model off hand) Samsung EVO 870 NVME PCIe 500GB SSD Samsung 850 500GB x2 in RAID0 using Intel RAID Controller SanDisk 960GB SSD plugged into Intel Controller […]