Dell OptiPlex 7060 Tower 2,1 blinking amber lights

I just deployed a brand new Dell OptiPlex 7060 Tower for a client of mine.  This tower has an Intel Core i5, 16 GB of memory, 256 GB class 40 PCIe NVME SSD and Windows 10 Pro 64-Bit.

Unfortunately, there was a problem the next day after deploying it.  The client called to report that the power light would be blinking amber twice, pause and then once more which indicates  2,1 pattern.

I quickly Googled the diagnostic lights for the OptiPlex 7060 and found that this indicates a faulty motherboard.  Not good.  However, the weird thing is that if you unplug the power cable from the computer while it’s still on (computer cannot be turned off by hard powering it down by holding the power button for 3-5 seconds) and then unplugging it and leaving it off for a minute, plug it back in and turn it back on, it will power again on usually and without any issues.

I’ve run the full pre-boot diagnostics from Dell to no avail.  I’ve gotten their ProSupport tech support involved.  So far, we made sure that all drivers are up to date and the latest BIOS is installed.

I also installed a new APC UPS BR1500MS along with this computer.  I initially thought it was this that was causing it to happen, but this morning they reported that they tried unplugging it from the UPS and plugging it into the outlet and the computer still would not turn on.  It took them turning the computer back on, pulling the power cable out of the power supply and then leaving it off for a minute and then powering it back on.

There are no trouble symptoms while within Windows.  Everything runs perfectly fine and no errors or glitches.

I’m now waiting to hear back from Dell’s ProSupport team.  I’ll keep you all posted.

Update 4/8/2019:

I ended up contacting Dell ProSupport and they had me try several things, and upon none of them fixing the problem, they sent a new motherboard and a technician out to replace it. They replaced the motherboard on a Friday, and on Monday, the problem DID NOT RETURN. So, if you experience a weird issue where your new Dell OptiPlex 7060 powers on with a blinking amber light, two times and then once, you probably need a new motherboard.

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Just replaced my dead Blu-Ray burner with an LG

I am going to make a bet with myself that this drive will die within six months.  I’ll report back in six months if the drive is still working and by working I mean being able to read disks properly.

I hadn’t seen a reputable optical disk drive/burner since the days when Plextor still made their own hardware and when Pioneer had a slot-loading DVD drive.

I’m not crossing my fingers on this one.  I’ve found that I don’t need optical drives all that much, but every once in a while I wouldn’t mind one out of convenience.

browser.bookmarks.openInTabClosesMenu in Chrome

About a year or two ago I finally switched my web browser from Internet Explorer 11 to Chrome. Yes, I was an avid Internet Explorer fan, but the sluggishness and crap rendering made me finally make the move to Chrome. I actually use Firefox too, but primarily, everything is in Chrome.

One awesome thing that I really like with Chrome is that you can create a favorite folder in the favorite’s bar and drag and drop favorites into the folder. When you turn this flag to false: browser.bookmarks.openInTabClosesMenu, you can open up a folder, middle click on a favoreite and the folder stays open which then allows you to open up second, third, forth, fifth, sixth, however many links you want. Of course, you might tell me that I should just middle click the entire folder, but, what if I don’t want to open every single link inside the folder?

Besides, if Firefox can do this, Chrome should be able to too.

Another minor annoyance that Chrome does is opening up new links from the favorite’s bar and various websites open up in a tab at the very far right of your tab set. In Firefox, you can turn on a flag so that every time you open up a new favoritre, it iopens up to the right of your current tab. That’s what I want!

OneDrive save screenshots automatically Windows 10

I have a big gripe with Microsoft with the way they split features over their software meant for everyday home users (OneDrive Personal) with the way they only allow you to save screenshots to your personal OneDrive account. Ideally, I think it would be very beneficial if you also had the option to save it to your OneDrive for Business account. I will never understand Microsoft’s decision-making process because it is very backward. It’s not intuitive at all.

Office 365 shared mailbox prompting Search Protocol Host password prompt

I have a client who has two shared mailboxes in Outlook and they started to receive a password prompt asking for the password of the shared mailbox account. Typically the shared mailbox accounts do not have password. I know that it is possible to assign a password and then grant webmail access but in this case, no matter what password we tried, the password prompt never went away.

It appears that if you have previous Outlook profiles with that particular account added to said profile and it was not an actual Exchange or Exchange shared mailbox at one point then you will receive a password prompt as Windows is trying to index that file for search.

Source: https://gcits.com/knowledge-base/remove-microsoft-windows-search-protocol-host-prompt/

Realtek NIC constantly disconnecting and reconnecting on Windows 10

If you encounter a workstation that has a Realtek NIC that constantly connects to the network and reconnects, I suggest you turn the following settings off or on in device manager:

Auto Disable Gigabit > Relink Battery or AC
Green Ethernet > Disable
Energy Efficient Ethernet > Disable

Thanks to: https://www.sevenforums.com/hardware-devices/304958-realtek-pcie-gbe-family-controller-keeps-disconnecting-my-fix.html for the fix.

PS, this is truly a random fix. This was a shot in the dark right out of far left field and it worked. I was going to replace the NIC as the next step but glad I tried this.

How to get rid of the extra page when you create a Word envelope

https://chrismenardtraining.com/post/remove-blank-page-inserting-envelope-word

If you’re like me, I cannot stand the extra page that is generated by Microsoft Word when you create an envelope to be printed. It wastes an perfectly fine piece of paper every time you want to print an envelope unless you hit print the first page only. Who does that? I don’t. I ended up using my Google-Fu and found this link above which shows you exactly how to get rid of the page. Make sure you save the file after you make the changes and delete the second page.

I upgraded to Office 365 64-Bit

I’m not sure if this is placebo but I swear that the Office programs run faster and even the add-ins such as the Grammarly Add-In for Outlook runs a lot faster. I’m in the preliminary stages as I am still testing it out. But once I heard that Office 2019 was going to be installed by default as a 64-Bit application, I figured it was time to make the move.

Adobe InDesign 2019 crashing after opening

I had a client who was experiencing Adobe InDesign 2019 crashing a few seconds after opening it. . It did not matter what file they were working with. I created a brand new file and within a few seconds of trying to draw with the Pen tool, InDesign would close out and crash. This was happening on a brand new iMac, with High Sierra and Adobe Creative Cloud.

I could not recreate the problem on my laptop which is a MacBook Pro with Mojave and I am using the same version of Creative Cloud/InDesign as my client.

I soon Googled and then searched Twitter and found that multiple people were having the same issue. I figured at that point it was probably an issue with the activation servers that the software uses to call home every once in a while.

Just the fact that the software is calling home so much and a mistake on one of Adobe’s server can cause such a large issue is very concerning. Especially when you’re paying these guys hundreds if not thousands of dollars per month to borrow their software. The last they could do is get it right.

According to this forum post from an Adobe staff member by the name of Steve, the issue was a server on Adobe’s end, which I guessed correctly: https://forums.adobe.com/thread/2581509.

Per the thread, things should be fixed. We’ll see.