Windows 10 Photos app printing problem: Your printer has experienced an unexpected configuration problem. 0x800706b5

I ran into this problem with a client’s computer.  A brand new Dell OptiPlex 7050 with a NVMe solid state drive.  Trying to print a simple .jpg picture would allow the default printer to come up in the settings box but trying to select a secondary printer would cause this error to come up.  I tried uninstalling the printer and reinstalling it.  The only time I had success was by utilizing the PS driver for the printer.  The printer in question is a Ricoh C3003 MFP.  After uninstalling and reinstalling it a third time it resulted in ALL printers just saying Connecting…  Restarting the print spooler service and changing the driver did not help.  I finally found something on Google that said it’s easier to just right click the .jpg and click on print as it will bring up an entirely different program to print the picture.  Windows 10 and its what I call “tablet” apps aren’t the greatest.  I find them to be extremely buggy and more often than not, I never find an actual fix for the problem.  I always have to find a workaround, which, unfortunately, is quite sad.

Leave a Reply