If you’re trying to open a file from browse mode in On1 RAW 2019.5 and you receive the icon indicating no photo available, you might need to convert the color space profile of that photo to something other than what it currently is. Try changing it to sRGB and seeing if it opens up properly.

If you don’t have access to a program like Photoshop, you can download Irfanview, which is free.

If you run into this error, it’s likely because your hard drive is encrypted with Bitlocker. Especially if it’s a Dell computer. I had to enable Bitlocker and then decrypt the drive. I was then able to clone the drive using the Samsung cloning software.