Dell wireless keyboards deleting text on its own

For several years, I’ve encountered an issue with Dell OptiPlex workstations related to the Dell wireless keyboard, often overlooked during quoting. Occasionally, clients report unexpected email deletions in Outlook, with messages moved to the Archive folder. This happens when the backspace key is triggered, which can be disastrous. After searching online, I found a Dell […]

Microsoft’s Storage Migration Service stuck on loading

I have been trying to transfer file shares from a Server 2012 Essentials to a Server 2022 server. I had success two days ago using the same exact set up and Storage Migration Service. I tried it on a second client and continued to run into problems where it was stuck at the transfer portion […]

Windows 10 start menu not responding/Outlook prompting for password using modern authentication window, but it’s blank

For those of you who encounter the above issue and attempt to use PowerShell to run the Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”} but the process never finishes, check the permissions on these two registry keys: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer and HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders – it should have a user called All Application Packages with read […]

Dell laptop Task Manager CPU stuck at 22%

I had the strangest problem troubleshooting a client’s slow laptop. I ran a full diagnostic, hard drive checked out. The craziest thing was the hard drive was a SanDisk SSD and it was performing nothing like an SSD. One thing that stood out to me was the CPU being stuck at 22% no matter what […]